Our continuous quest for excellence is paired with a duty of social, societal and environmental responsibility. Every passing day, over 35 000 employees uphold the group’s commitments that orbit around 5 main pillars.
Created 20 years ago in Morocco and driven by a strong ambition, the Group has rapidly expanded its geographical presence and activities to support its clients in all their outsourcing operations in order to enable them to better focus on their core business and challenges.
Intelcia’s know-how is derived from its ability to combine talents, technologies and processes to offer a tailor-made service and skills that meet international standards.
Since 2016, Intelcia counts Altice among its shareholders, which it relies upon to help accelerate its international development.
In 2020, Intelcia will continue to expand abroad with new locations in America, in the Caribbeans and other new destinations in Europe.
HISTORY OF THE GROUP
Values
Values bring us together.
Values are what makes us unique & united.
Values define how we do every action, every day, with everyone.
Optimism.
Ambition.
Boldness.
We are driven by our dreams. Our forward-looking and optimistic vision enables us to imagine and shape a better tomorrow.
We trust our expertise and skills. We do not shy from challenging conventions and overcoming psychological barriers in order to fulfill our ambitions.
Transparency.
Respect.
Goodwill.
Our corporate culture is based on sharing. Generosity and cohesion are our motto.
Intelcia respects and values difference and sees it as the generator of rich and long-term relationships that steadily lead to collective success.
We are committed to the wellbeing of our employees clients and partners.
Excellence.
Agility.
Inventiveness.
We are result driven. We promote and encourage leadership and creativity in all the missions we perform.
We are builders. We outdo ourselves daily to craft solutions to tackle all challenges.
This is what allows us to be agile and meet our clients’ expectations and needs.
Our International Presence
We are convinced that plurality, diversity and tolerance nourish our identity.
Today, our group is present in 3 continents and 17 countries through various business developments and partnerships. In North Africa we are present in : Morocco, Egypt and Tunisia; in Sub-Saharan Africa : Cameroon, Côte d'Ivoire and Senegal; in the Indian Ocean : Madagascar and Mauritius; in Western Europe : France, Spain, United Kingdom and Portugal; in North America : the United States, and in Latin America & The Caribbean’s : Colombia, Jamaica, the Dominican Republic and Chile.
Executive Committee
The performance of our Group relies on a managerial organization adapted
to our international dimension and to the diversity of our teams.
Our engagements
The 5 pillars of our CSR commitment
We reassert our identity, our values and our commitment to our partners through the policies we implement:
Intelcia obtained the « Human for Client » label from l'Institut National de la Relation Client.